Privacy & Data Protection Policy
Our Commitment At Deya, we respect your privacy and are committed to safeguarding your personal data in full compliance with the General Data Protection Regulation (GDPR) and Belgian privacy standards. This policy explains how we handle the information you share with us. We may update these terms occasionally to reflect changes in our practices, so we encourage you to review this page periodically.
Data We Collect We process information necessary to provide our services, including:
Identity & Contact Details: Your full name and email address.
Transaction Information: Shipping addresses and purchase history required for order fulfillment.
Direct Interactions: Information provided through our "Contact Us" forms, mailing list sign-ups, or correspondence via email and phone.
Technical Data: Your IP address, browser type, and language settings collected during your visit to our website.
Purpose of Processing We use your information for the following legal bases:
Contractual Necessity: To process and deliver your orders.
Legitimate Interests: For internal record-keeping and to send you updates or marketing materials that align with your interests.
Legal Compliance: To meet our statutory financial and tax reporting obligations.
Security & Retention We have implemented robust physical, electronic, and managerial safeguards to prevent unauthorized access or data breaches. We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to meet legal requirements. We regularly review our data storage to ensure we only keep what is essential; outdated information is securely archived or deleted.
Protection of Minors If you are 16 years of age or younger, please obtain consent from a parent or legal guardian before sharing any personal details with us.
Data Sharing & TransfersDeya does not sell, rent, or lease your personal information to third parties. We only share data with trusted partners—such as delivery services or joint event collaborators—under strict confidentiality agreements (NDAs). Your information remains within the European Economic Area (EEA) unless equivalent protection levels are guaranteed by our service providers.
Your Legal Rights Under GDPR, you hold the following rights regarding your data:
Access & Correction: You may request a copy of the data we hold or ask us to update inaccurate information.
Opt-Out: You can withdraw your consent for marketing emails at any time by clicking "unsubscribe" or contacting us.
Right to be Forgotten: You may request the deletion of your data where legal retention periods have expired.
To exercise these rights, please contact us at info@deyadeyadeya.com.
Cookies & Analytics Our website uses cookies—small files stored on your device—to analyze web traffic and improve your browsing experience. These tools help us understand which pages are most useful to our community. Cookies do not give us access to your computer. While most browsers accept them automatically, you can adjust your settings to decline cookies, though this may limit some website features.
External Links Our site may link to third-party websites. Please note that we do not control these external sites and are not responsible for their privacy practices. We recommend reviewing the privacy statement of any website you visit.
Contact Us For questions regarding this policy or your personal data, please reach out to our team at info@deyadeyadeya.com.